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Via Philadelphia Eagles organization:

Under the guidelines set forth by the National Football League and public health experts, and with the approval of the Commonwealth of Pennsylvania and the City of Philadelphia, the Philadelphia Eagles have finalized plans that will lead to a limited capacity of fans returning to Lincoln Financial Field, starting with the team’s home game on Sunday, Oct. 18. The stadium occupancy will be limited to 7,500 people, which includes players, coaches, team and stadium personnel, media and fans.

“We have been working very closely with state and local officials, public health experts and the National Football League on a number of scenarios to safely bring Eagles fans back to Lincoln Financial Field,” said Don Smolenski, Philadelphia Eagles President. “After many thoughtful and active discussions, we are thrilled to announce that the fan experience will return to Lincoln Financial Field this Sunday.

“On behalf of the Philadelphia Eagles, I would like to thank Governor Wolf, Mayor Kenney and their respective representatives for the support and guidance over these past few months. We will all continue to stay in close communication and will be prepared to adjust and adapt as needed.

“I would also like to thank our dedicated staff, stadium partners and vendors for their ongoing commitment to providing a safe and clean environment at Lincoln Financial Field. Most importantly, we thank our fans for their patience and understanding throughout this process. We are so excited to welcome them back to Lincoln Financial Field and look forward to sharing in the game day experience with them once again,” added Smolenski.

As part of this work and preparation in recent months, the Eagles and Lincoln Financial Field achieved Global Biorisk Advisory Council (GBAC) STAR accreditation for implementing the most stringent protocols for cleaning, disinfection and infectious disease prevention. GBAC STAR is the cleaning industry’s only outbreak prevention, response and recovery accreditation. Lincoln Financial Field demonstrated a strong compliance with the program’s 20 core elements, which range from standard operating procedures and risk assessment strategies to personal protective equipment, emergency preparedness and response measures.

Single-Game Ticket On-Sale

Due to the limited capacity at Lincoln Financial Field, single-game tickets versus the Baltimore Ravens (Oct. 18) and New York Giants (Oct. 22) will go on sale to Season Ticket Members who have opted into the 2020 season beginning on Wednesday, Oct. 14. Tickets will be sold in groups with the ability to purchase as many as six tickets in the same seating pod. Any remaining tickets for the Ravens and Giants games will go on sale to the general public and communicated at a later date. Single-game tickets for the remaining 2020 home games will go on sale in the coming weeks.

Lincoln Financial Field Policies and Protocols

Several changes to the game day experience at Lincoln Financial Field have been made to create a safe environment for fans and staff. A full breakdown of the policies and protocols for the 2020 season is available at Some of these changes include:

Mask Policy

  • Face coverings are required for all guests (age two and up) at all times, other than while actively eating or drinking (which should only occur when seated), within Lincoln Financial Field and in parking lots.
  • Based on guidance from health authorities, bandanas and face coverings containing valves, mesh material or holes of any kind are not permitted face coverings.

Social Distancing

  • Fans will be required to maintain six feet of social distance from other fans and stadium staff at all times.
  • Signage throughout the stadium will help guide fans in maintaining proper social distancing.

Seating Pods & Mobile Ticketing

  • Personalized seating pods have been established for proper social distancing and limited fan-to-fan contact.
  • Each seating pod has been appropriately spaced out to allow six feet of distance in all directions.
  • Fans are encouraged to purchase blocks of tickets and attend games with family and other trusted acquaintances.
  • To help maintain social distancing guidelines, it is NFL Policy that ticket holders cannot sell, transfer or otherwise provide any of their tickets to anyone other than family with whom the ticket holder has been sheltering (or other trusted acquaintances). The NFL Policy accepts if the seller’s full pod of tickets are being sold, transferred or provided to one party.
  • As has been the case in previous years, mobile ticketing will continue to be utilized. The Eagles Mobile App provides the most convenient access to mobile tickets.
  • Fans within the same seating pod can enter together, but are not required to do so. A ticket holder who has their ticket transferred to them can enter the stadium separate from the other guests in their seating pod.

Contactless Parking

  • Social gatherings or tailgating in the sports complex are not permitted for the 2020 season.
  • Parking passes will be digital and fans are strongly encouraged to purchase their parking ahead of time. If a fan chooses to purchase parking on game day, a game ticket must be presented to the attendant at the booth.
  • Only fans with tickets to the game will be granted access to the parking lots.
  • K Lot and the Wells Fargo Center lots will be operational on game days, and will open approximately two hours before kickoff. To ensure a more convenient and quicker trip from the parking lot to Lincoln Financial Field, it is recommended that fans park in the designated lot found on their game ticket.
  • To maintain a safe distance from other vehicles, every other spot in each parking aisle will be utilized.

Contactless Gate Entry

  • Gates will open 90 minutes prior to kickoff and guests will be assigned a specific gate for entry that corresponds to the location of their game ticket.
  • The clear bag policy will be in effect. Bags no larger than 12x6x12 are permitted.
  • Walk-through metal detectors will allow for social distance screening.
  • Fans will be asked to manage their own items as they go through the metal detectors.

Cashless Concessions

  • All transactions will be cashless at the concessions stands.
  • Cash conversion machines/stations will be available at the stadium.
  • All meals and menu options, condiments and utensils will be pre-packaged and disposable.
  • Food handling and preparation, as always, will be in accordance with FDA best practices.
  • The Eagles Pro Shop on Pepsi Plaza will be open in a limited capacity and all merchandise transactions will also be cashless.

Stadium Cleaning & Staff Protocols

  • In accordance with CDC guidelines, the stadium will undergo a thorough cleaning, disinfecting and sanitation process before, during and after each game.
  • Numerous hand sanitization stations will be located throughout the stadium.
  • Frequent sanitization of high-touched surfaces such as handrails, doorknobs and tables will occur.
  • COVID-19 signage has been placed throughout the stadium to encourage compliance with mask wearing and proper social distancing.
  • All staff members were required to complete a mandatory COVID-19 protocol training.
  • Health questionnaires and temperature screenings will be required of all staff before entering the stadium.

Fan Health Promise

  • In an effort to keep everyone safe inside the stadium, and as part of the Fan Health Promise, fans must stay home if:
    • They have tested positive for, or been exposed to someone who tested positive for, COVID-19 within the prior 14 days.
    • They have experienced symptoms of COVID-19 (fever of 100.4⁰F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms associated with COVID-19 identified by the CDC) within the prior 48 hours.
    • They have traveled to any state or international territory identified by federal or applicable local governments as being subject to travel or quarantine advisories due to COVID-19 within the prior 14 days.
  • Smoking will be prohibited in all areas of Lincoln Financial Field, including previously designated smoking areas.
  • Fans are encouraged to download the Pennsylvania Department of Health’s free COVID ALERT PA app, which notifies users if they have been potentially exposed to someone who tested positive for COVID-19. More information on the COVID ALERT PA app can be found by visiting

The Philadelphia Eagles and Lincoln Financial Field continue to monitor developments and will make the appropriate adjustments to stadium protocol as needed.

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